Goal
Our mission
We believe workforce management specialists like yourself deserve better tools, complementing the scheduling solution you may already have in place.
You can setup your own forecast environment quickly and start adding value for your customer service right away. Our team of three is available to you every day to help you on your journey to delivering excellent customer experience!
Who we are
Meet our team
AIM was founded in 2020 by Richard Zeelenberg, Triet Banh and Mark Hoster.
We came together from different backgrounds: Workforce Management, Cybersecurity and UX design, and joined forces with one goal: to create the ultimate app for forecasting customer service contacts.
Core values
What we stand for
AIM stands for freedom, cooperation and exploration.
That is why we offer flexible monthly subscriptions and a 30-day free trial to give you the change to explore our features risk-free. Together, we want to discover new ways of improving workforce management and customer service, one step at a time.